SHIPPING
FREE Priority Mail Shipping on U.S. & Canada Orders over $100
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Help Desk

Samples & Value Packs

Samples have Free Shipping in the U.S. See Samples or See Value Packs. These links are also on the Cart Home Page.

Locations Shipped To

We are located in Tennessee and ship patches to most countries. We only ship DVDs to the U.S., APO/FPO addresses, and Canada. If you live outside the U.S. note that we sell Streaming Video of the Coach Doug DVD and the SoccerHelp Foot Skills DVD that can be ordered at Streaming Video.

Method of Delivery

We ship by U.S. Mail and offer First Class Mail, Priority Mail, and Express Mail. 

Shipping Charges & Policies

For Shipping Charges, click the Green "Shipping" link at the top left of the page, or click the "Shipping" link at the bottom of the page under "Information".

Transit Times

Most orders are shipped the same day if you order before Noon CST on a day when the U.S. Mail runs (we don't ship on weekends or holidays). Once shipped, transit times in the U.S. can vary from 2 to 5 working days** depending on the destination and shipping method. Please note that shipments originate in Tennessee. Shipments outside the U.S. are usually delivered within 7 working days IF shipped Express Mail - Priority Mail is slower.

**Working Days- Our shipping department operates Monday through Friday when the U.S. Mail runs. Weekends and holidays are NOT counted as working days.

Payment Information

For online ordering, we accept Visa, Mastercard, American Express, Discover and PayPal.

Exchanges/Returns

See Exchanges & Returns page.

Security

SoccerHelp.com is secured with a Web Server SSL Certificate. Orders are processed by First Data/LinkPoint, one of the top order processing companies, using their sophisticated software, or by PayPal, if you prefer to use PayPal. Your order is completely confidential and is processed on a "Secure ordering page". If you wish to read about First Data/LinkPoint and their security, go to www.firstdata.com/en_us/home . We have processed over 40,000 orders and are not aware of ever having had a security problem. NOTE: Once your order is completed, for security reasons we do NOT save your credit card information, but you can register so your other information is saved for when you return to order again.

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